#031 - Exploring Customer-Centric Product Development with Anna Carmichael

In this episode of the Inflection Podcast, I chat with Product Manager at Kraftful, Anna Carmichael. Anna shares her unique journey into the world of product management, highlighting the value of diverse experiences and the importance of being user-centric.

Anna emphasizes the similarities between sales (where she got her career start) and product management, particularly the focus on understanding and addressing customer needs. Anna shares the value of working for small companies and how the opportunity to wear multiple hats is so valuable.

She also shares insights on upskilling in product management and how resources are valuable tools for continuous learning.

Make sure to check out this episode with Anna Carmichael!

This show is brought to you by Eikon Labs. To learn more, visit ⁠⁠⁠⁠⁠www.eikonlabs.com⁠⁠⁠⁠⁠.

Links:

Anna Carmichael, Guest

LinkedIn - ⁠⁠www.linkedin.com/in/anna-carmichael-533114a7/⁠

Anebi Agbo, Host

LinkedIn - ⁠⁠⁠⁠⁠www.linkedin.com/in/anebiagbo⁠⁠⁠⁠⁠

Twitter - @A15o_o

Timestamps for Episode:

00:00:08 - Introduction to Inflection Podcast
00:00:32 - Guest Introduction: Anna Carmichael from Kraftful
00:00:47 - Non-Traditional Paths to Product Management
00:01:35 - Anna's Career Journey from Sales to Product
00:04:09 - The Importance of Empathy in Product Management
00:05:33 - Kraftful's Feedback Aggregation Tool
00:06:21 - Advice for Pivoting to Product Management
00:09:00 - Upskilling as a Product Manager
00:11:41 - Personal Recharge and Work-Life Balance
00:12:51 - Closing Remarks and Thanks

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